Your purchase will initiate a reservation process. We will confirm with you within one to two business days only after you have paid for the tour package in full. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charge.

All hotel and tour schedules are arranged before hand. Any person failing to appear on the day of departure or during the trip is deemed automatic waiver of the right to the tour and shall not be refunded. Other cancellation and refund policies are as follows:

(1) U.S. Continental tours

Cancellation Made Within	Penalty
15 days or more prior to Departure	$100 as penalty, the balance of the tour price is refundable.
7-14 days prior to Departure	50% of tour price
4-6 days prior to Departure	75% of tour price
3 days or fewer prior to Departure	100% of tour price(i.e., No Refund)

For customers who cannot arrive on the departure date due to missing plane or train, the penalty will be 70% of tour price plus the 1st-night accommodation fee.

No Refund Shall be given for any portions of the tour unused by the customer after departure of the tour.

If customers do not show up on the departure date (i.e., no show), it is deemed automatic waiver of the right to the tour. No any refund shall be given.